Frequently asked questions
What is the return policy?
At Zprint Crafted Co., each item is made to order with your chosen design, name, or personalization. Because of the custom nature of our products, all sales are final and we do not accept returns, exchanges or cancellations once an order has been placed.
Are any purchases final sale?
All Sales are Final.
When will I get my order?
We will work quickly to ship your order as soon as possible. Our turnaround time does vary due to the amount of orders we have pending. We usually have a 3 to 5 business day turnaround. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location and can take 2 to 5 business days.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.